A repository of over 100 open source projects built using Laravel

Handesk

Handesk has been created by our need (At Revo Systems www.revo.works) to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

Check out the screenshots to see how nice it looks, and feel fee to contribute by sending us PRs. We will keep adding features as we need them, but our basic workflow is totally covered :D

Features

· Email polling (new tickets and tickets updates) · Email attachments as ticket attachments (using laravel storage driver) · API for creating/updating/fetching tickets/leads so you can display them into your main app · Instant email/slack notifications when tickets are created/updated · Everything is unlimited · Lead management (With its API as well) · Auto lead subscription to mailchimp based on its tags · Tickets reporting · Tickets internal notes · Can merge tickets · Lead tasks, that can have a due date, and sending daily tasks email